The Fathom team is incredibly strong and experienced, and they're solving a key problem that Zoom customers face on a daily basis and will change the way people experience their business calls for the better. "Zoom has already transformed our lives and the way we do business - now that we live on video, the need and opportunity for Fathom is obvious. "We envision a future not only free of the tedium of note-taking but one where teams, especially hybrid and remote ones, are able to have unprecedented visibility into what customers are saying even as they say it," said Richard White, CEO and Founder of Fathom. For example, Fathom can route a video clip of a customer's technical question to a technical resource who is not on the call as it happens, saving time and resources. With Fathom, teams can engage individuals that aren't on the call, allowing for real-time collaboration. The free Fathom application allows individuals and teams to effortlessly record, transcribe, and annotate Zoom calls on the fly and generate a comprehensive summary of key insights, notes, and action items that can be automatically shared across CRM platforms and Slack channels. Although similar tech does exist at the moment, having Fathom’s highly prominent team of investors could help the company elevate its technology above the competition.Founded in 2020 and a member of Y Combinator (Winter ‘21), Fathom was created to eliminate the need for time-consuming and distracting note-taking during business calls. The growing dependence on video conferencing in the remote business world could make Fathom’s notetaker a game changer for improving customer experiences remotely. Being one of the first deeply integrated Zoom Apps opens the door for massive growth.” Jim Scheinman,founding managing partner at Maven Ventures, told TechCrunch, “Zoom has already transformed our lives and the way we do business - now that we live on video, the need and opportunity for Fathom is obvious,” said “The Fathom team is incredibly strong and experienced, and they’re solving a key problem that Zoom customers face on a daily basis and will change the way people experience their business calls for the better. Fathom also received funding from the CEOs of Reddit, Twitch, Cruise, Mercury, People.ai, Shogun, and Snapdocs. The seed round was supported by Zoom’s own App fund, as well as Maven Ventures, Bill Tai and Matt Ocko, Character.vc, Active Capital, Global Founders Capital, Rackhouse.vc and Soma Capital. The application also allows users to store the video conference into CRM systems, enabling users to send transcripts to team members and analyze service performance to improve performance. With the application, sales agents and employees are able to transcribe customer and team video conversations and summarize the details for future reference. This week, TechCrunch reported AI-startup Fathom recently raised $4.7 million in seed round investments to support the ongoing development of a note taking application for Zoom Meetings. While the tech is nowhere close to competing with highly skilled employees, in its current form, it allows many organizations to seriously improve a number of tedious, necessary, workplace responsibilities. Artificial intelligence is advancing at an impressive rate, and the business world is wasting no time trying to harness it to improve workforce productivity and customer satisfaction.
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